Shipping policy
NEXXORA PERFUME
SHIPPING POLICY
Effective Date: 01/09/2026
At NEXXORA PERFUME, we aim to deliver your order safely and on time.
1. ORDER PROCESSING
Orders are generally processed within 1–2 business days after successful payment.
2. DELIVERY TIME
Orders are generally delivered within 3–7 business days after dispatch, depending on the delivery location and courier service.
Remote and certain non-serviceable locations may require additional time.
3. SHIPPING CHARGES
Applicable shipping charges, if any, will be clearly displayed at checkout before you complete your purchase.
4. ORDER TRACKING
Once your order is dispatched, tracking details will be shared with you through the contact information provided at checkout.
5. DELIVERY ADDRESS
Customers are responsible for providing a complete and accurate delivery address, PIN code and contact number.
NEXXORA PERFUME will not be responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.
6. DELIVERY DELAYS
Delivery timelines are estimates and may be affected by courier delays, weather conditions, holidays, operational issues or circumstances beyond our reasonable control.
7. DAMAGED PACKAGE
If your package arrives visibly damaged, leaking or tampered with, please contact us as soon as possible and provide photographs/videos of the package and product.
8. UNDELIVERED / RETURNED ORDERS
If an order is returned to us because of an incorrect address, refusal to accept delivery, repeated failed delivery attempts or other customer-related reasons, please contact our support team for further assistance.
9. CONTACT US
NEXXORA PERFUME
Email: nexxoraperfume@gmail.com
Phone/WhatsApp: +91-7535003620