NEXXORA PERFUME

TERMS OF SERVICE

Effective Date: 01/09/2026

Welcome to NEXXORA PERFUME. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. ABOUT NEXXORA PERFUME

NEXXORA PERFUME offers fragrances and related products through its online store. We reserve the right to update product information, pricing, availability and other website content when required.

2. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate.

However, slight variations in colour, packaging or appearance may occur due to photography, screen settings, manufacturing or packaging updates.

3. ORDERS

Placing an order through our website constitutes an offer to purchase the selected product.

We reserve the right to cancel or decline an order in circumstances such as:

• Product unavailability;
• Incorrect pricing or product information;
• Suspected fraudulent or unauthorized transactions; or
• Other legitimate operational or legal reasons.

If an order is cancelled after payment has been received, the applicable refund will be processed to the original payment method.

4. PRICING & PAYMENT

All prices displayed on the website are subject to applicable taxes, shipping charges and other charges, wherever applicable.

Payments must be made through the payment methods available at checkout.

NEXXORA PERFUME does not store complete card, banking or other sensitive payment credentials on its own systems where payment processing is handled by third-party payment providers.

5. SHIPPING & DELIVERY

Orders will be shipped to the delivery address provided by the customer at checkout.

Delivery timelines are estimates and may vary due to courier delays, weather, holidays, operational issues or circumstances beyond our reasonable control.

Customers are responsible for providing a correct and complete delivery address and contact details.

6. RETURNS & REFUNDS

Our 10-Day Return & Refund Policy applies to eligible products.

Return requests must generally be submitted within 10 days from the date of delivery.

Perfume products that have been opened, sprayed or used may not be eligible for return, except where the product is defective, damaged, leaking, incorrect or otherwise covered by applicable law.

Approved refunds will be initiated within 48 hours and will generally be sent to the original payment method. The time taken for the refund to reflect in the customer's account may depend on the relevant bank, payment gateway, card issuer, UPI provider or financial institution.

Please refer to our Return & Refund Policy for complete details.

7. PRODUCT USE & SAFETY

Customers should use perfumes only as directed and follow the safety instructions provided with the product.

Avoid contact with eyes and keep perfume away from excessive heat, flames and other ignition sources.

Customers should review the product information and ingredients where provided and discontinue use if they experience an adverse reaction.

8. INTELLECTUAL PROPERTY

All NEXXORA PERFUME trademarks, logos, brand names, product images, designs, text, graphics and website content are owned by or used with the permission of NEXXORA PERFUME and may not be copied, reproduced, modified or commercially used without prior written permission.

9. PROHIBITED USE

Customers must not use our website for unlawful activities, fraudulent transactions, unauthorized access, misuse of website content, or any activity that may damage or interfere with our website or business operations.

10. THIRD-PARTY SERVICES

Our website may use third-party services such as payment gateways, shipping providers, analytics services and other technology providers.

Use of such services may be subject to the respective third party's terms and policies.

11. WEBSITE AVAILABILITY

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access at all times.

We may temporarily suspend or modify the website for maintenance, security, updates or other operational reasons.

12. LIMITATION OF LIABILITY

To the extent permitted by applicable law, NEXXORA PERFUME will not be responsible for losses arising from events beyond our reasonable control, including delays caused by third-party delivery providers, payment providers, technical failures or other unforeseen circumstances.

Nothing in these Terms is intended to exclude or restrict any consumer rights or liability that cannot legally be excluded or restricted.

13. PRIVACY

Customer information is handled in accordance with our Privacy Policy. By using our website, you acknowledge that your information may be processed as necessary to complete orders, provide customer support, process payments and operate our business, subject to applicable law.

14. CHANGES TO THESE TERMS

NEXXORA PERFUME may update these Terms of Service from time to time.

The updated version will be published on this website with the revised effective date. Continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by law.

15. GOVERNING LAW

These Terms of Service shall be governed by the laws applicable in India.

Any dispute shall be subject to the jurisdiction of the courts/competent authorities having jurisdiction under applicable law.

16. CONTACT US

For questions regarding these Terms, orders, returns or other customer-service matters:

NEXXORA PERFUME
Email: nexxoraperfume@gmail.com
Phone/WhatsApp: +91-7535003620